Starting June 17, 2022, we will roll out the latest update of our PETKIT APP. There are several upgrades that you will surely love and will keep you excited about our products!
Homepage visual experience upgrade:
1. Home screen was redesigned with new position.
Additions: healthy feeding, reminder, walk a pet and weight
2. Removed work-record area and merge the content into the history message
3. The total number of to-do-list items is displayed
4. To-do list supports "no more reminders" and other settings
5. Optimize the display of pet information on the daily life page
6. Optimize liking effect on the pet community page
The smart pet feeder SOLO & SOLO (NEW) adds food shortage warning function:
1. Added "Food Shortage Alarm" entry on the settings page
2. The " Food Shortage Alarm" function is disabled by default and needs to be manually enabled by the user
3. When the alarm occurs, the buzzer of the device will beep for 5 seconds, and it will be repeated every 30 seconds.
4. When the feeder alarms, you can short press the food button to turn off the alarm
5. The time selector follows the settings of the mobile phone system and supports 12-hour / 24-hour format
Fresh Element 3-Smart Pet Feeder and Fresh Element Mini SOLO Smart Pet Feeder feeding plan optimization:
1. Add a switch to the weekly schedule, such as adding a switch upon the Sunday schedule, it can be turned off at any time.
2. Every time you enter this page, stay on today's plan. For example, today is Thursday, when you enter this page, it will display Thursday's plan
3. The plan switch at the top is changed to "one key switch"
Toilet and feeder: odor eliminator and desiccant are all automatically reset with the update of replacement record.
Water dispenser: add replace filter element, add water record functions.
Pura Max Auto Cat Litter Box maintenance mode added:
1. The main operation button of the cat toilet series is placed at the bottom
2. The cat toilet switch is placed in the settings
3. Add maintenance mode in the app(software)
4. Add maintenance mode to the device menu
5. Add deep cleaning function in settings
1. In the maintenance mode, the device stops all work, to solve the problem that the cat litter falls into the litter box due to the running of the device when the user is cleaning the litter box
2. Guide the user to clean up the device and toilet in this mode
3. In the maintenance mode, the sand bin will rotate to a fixed angle to guide users to add cat litter
The Pura Max Auto Cat Litter Box smart mode adds the deep cleaning function, which is turned off by default. After turning it on, the device will be cleaned 2 times each time.
Smart Spray: Add a text description below the deodorant(odor removal) settings
2 Votes
11 Comments
Sorted by
A
Andrei Popovposted
about 1 month ago
Hello PETKIT,
EverSweet Max is a water fountain with a proximity sensor, so why doesn’t it have a mode that activates when an animal approaches? For example, it would be useful if it worked in a sleep or intermittent mode and also activated when the pet comes close to drink. This would save energy and make it more engaging for the pet. Especially considering the sensor is already in place, it would only require a small code adjustment and a firmware update to implement this feature.
Thx
0 Votes
C
Carolyn McMasterposted
2 months ago
How do I connect to my specific unit?
0 Votes
C
CARLOS EDUARDO SALAZAR ROMEROposted
3 months ago
Acabo de compra un dispensador de agua y me indica que el software es muy viejos que debo actualiza pero al iniciar la actualización no avanza
0 Votes
E
EliseHappelposted
11 months ago
What does love experience mean?
2 Votes
M
MOHAMMED ISLAMposted
12 months ago
My app shows incorrect time. I have followed the advice from customer service. Deleted the app and account and reinstated it again. Still no luck I cannot believe how poor the customer service is.
1 Votes
J
Jamal Alshehhiposted
over 1 year ago
Do you have delivery to uae is free ? If not how much cost
How long take time
0 Votes
R
Regan Sheaposted
over 1 year ago
I would love to be able to change the weight & temp to imperial/Fahrenheit. Unless it’s already there and I just couldn’t find it.
0 Votes
N
Nik Noorulazmahposted
about 2 years ago
How to u install the previous Petkit app? There's no u install button?
Starting June 17, 2022, we will roll out the latest update of our PETKIT APP. There are several upgrades that you will surely love and will keep you excited about our products!
Homepage visual experience upgrade:
1. Home screen was redesigned with new position.
Additions: healthy feeding, reminder, walk a pet and weight
2. Removed work-record area and merge the content into the history message
3. The total number of to-do-list items is displayed
4. To-do list supports "no more reminders" and other settings
5. Optimize the display of pet information on the daily life page
6. Optimize liking effect on the pet community page
The smart pet feeder SOLO & SOLO (NEW) adds food shortage warning function:
1. Added "Food Shortage Alarm" entry on the settings page
2. The " Food Shortage Alarm" function is disabled by default and needs to be manually enabled by the user
3. When the alarm occurs, the buzzer of the device will beep for 5 seconds, and it will be repeated every 30 seconds.
4. When the feeder alarms, you can short press the food button to turn off the alarm
5. The time selector follows the settings of the mobile phone system and supports 12-hour / 24-hour format
Fresh Element 3-Smart Pet Feeder and Fresh Element Mini SOLO Smart Pet Feeder feeding plan optimization:
1. Add a switch to the weekly schedule, such as adding a switch upon the Sunday schedule, it can be turned off at any time.
2. Every time you enter this page, stay on today's plan. For example, today is Thursday, when you enter this page, it will display Thursday's plan
3. The plan switch at the top is changed to "one key switch"
Toilet and feeder: odor eliminator and desiccant are all automatically reset with the update of replacement record.
Water dispenser: add replace filter element, add water record functions.
Pura Max Auto Cat Litter Box maintenance mode added:
1. The main operation button of the cat toilet series is placed at the bottom
2. The cat toilet switch is placed in the settings
3. Add maintenance mode in the app(software)
4. Add maintenance mode to the device menu
5. Add deep cleaning function in settings
1. In the maintenance mode, the device stops all work, to solve the problem that the cat litter falls into the litter box due to the running of the device when the user is cleaning the litter box
2. Guide the user to clean up the device and toilet in this mode
3. In the maintenance mode, the sand bin will rotate to a fixed angle to guide users to add cat litter
The Pura Max Auto Cat Litter Box smart mode adds the deep cleaning function, which is turned off by default. After turning it on, the device will be cleaned 2 times each time.
Smart Spray: Add a text description below the deodorant(odor removal) settings
2 Votes
11 Comments
Andrei Popov posted about 1 month ago
Hello PETKIT,
EverSweet Max is a water fountain with a proximity sensor, so why doesn’t it have a mode that activates when an animal approaches? For example, it would be useful if it worked in a sleep or intermittent mode and also activated when the pet comes close to drink. This would save energy and make it more engaging for the pet. Especially considering the sensor is already in place, it would only require a small code adjustment and a firmware update to implement this feature.
Thx
0 Votes
Carolyn McMaster posted 2 months ago
How do I connect to my specific unit?
0 Votes
CARLOS EDUARDO SALAZAR ROMERO posted 3 months ago
Acabo de compra un dispensador de agua y me indica que el software es muy viejos que debo actualiza pero al iniciar la actualización no avanza
0 Votes
EliseHappel posted 11 months ago
What does love experience mean?
2 Votes
MOHAMMED ISLAM posted 12 months ago
My app shows incorrect time. I have followed the advice from customer service. Deleted the app and account and reinstated it again. Still no luck I cannot believe how poor the customer service is.
1 Votes
Jamal Alshehhi posted over 1 year ago
Do you have delivery to uae is free ? If not how much cost
How long take time
0 Votes
Regan Shea posted over 1 year ago
I would love to be able to change the weight & temp to imperial/Fahrenheit. Unless it’s already there and I just couldn’t find it.
0 Votes
Nik Noorulazmah posted about 2 years ago
How to u install the previous Petkit app? There's no u install button?
1 Votes
Philomena Britto posted about 2 years ago
How do I actually update the software
8 Votes
Eduard Gershkovich posted over 2 years ago
How the SOLO feeder can be factory reset?
4 Votes
Eduard Gershkovich posted over 2 years ago
How can I setup the time zone in my SOLO feeder?
2 Votes
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