Toilet times not showing up in the app any more

Posted almost 2 years ago by Vahid Kowsari

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Vahid Kowsari

Hi,

I use a Pura Max and Since yesterday the toilet times in the app doesnt show any more. The Pura Max itself knows and displays the toilet times but not the app.

Thanks

9 Votes


9 Comments

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Gin Dudley posted about 1 month ago

We just bought this letter box. It doesn’t show that my cat has been in there at all. It doesn’t automatically clean. We have to manually turn it on to clean. It defeats the purpose of why we bought it. VERY DISAPPOINTING. 

2 Votes

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Ronnie Goodner posted about 1 month ago

They really suck on getting back to you when you have a problem with the unit

5 Votes

R

Ronnie Goodner posted about 1 month ago

My unit is not registering at all when my cat uses the bathroom. It keeps saying zero and now it is not registering how much litter is in the unit.

4 Votes

D

Doug In SD posted about 2 months ago

Mine consistently reports wrong times. My cat entered the chamber, sniffed around, and exited (<30 seconds). The app shows he was in there for 1 min 19 seconds haha

0 Votes

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norshaheera posted 3 months ago

also happen to me…app not recording any activity

4 Votes

L

LinaJalil posted 3 months ago

Have the same issue.. apps stop recording any activity.

4 Votes

T

Tran Phuong Dung posted 3 months ago

Hi, may I ask if you find any solution for this matter? I have just experience the same problem

4 Votes

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giada posted almost 2 years ago

It worked for me until the new big update.  How can I fix? 

2 Votes

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Tara Elias posted almost 2 years ago

This is happening to me as well. Started on the 15th January. No notifications on my app at all now. worked one day and then not the next.

1 Votes

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