This product has not worked correctly since the day I received it. The customer service is like one person who has no idea how to troubleshoot anything. The litterbox no longer detects the cats when they are in there, even when I'm watching them in there, and doesn't scoop after they're done. I have to select the scoop button after they use it. No one at the company will help you with anything. The is the largest, most useless litterbox I've ever owned, and I've had cats for decades.
This product has not worked correctly since the day I received it. The customer service is like one person who has no idea how to troubleshoot anything. The litterbox no longer detects the cats when they are in there, even when I'm watching them in there, and doesn't scoop after they're done. I have to select the scoop button after they use it. No one at the company will help you with anything. The is the largest, most useless litterbox I've ever owned, and I've had cats for decades.
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