Smart Pet Feeder: Food jammed, could not dispense

Modified on Tue, 07 Jun 2022 at 05:21 PM

If your Smart Pet Feeder is giving you the error "Food jammed and could not dispense, contact service center", but there is jammed food and food is dispensed accordingly, a remote calibration may be required to resolve the issue.


Please follow these steps before we can do a remote calibration:

 1. Please empty the bowl completely 

 2. Turn off Feeding Plan schedule 

 3. Once done, please contact PETKIT Help Center at support@petkit.com and we will do a remote calibration to fix this issue


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