PURA X constant warning of "cat is approaching"

Modified on Fri, 16 Jun 2023 at 03:38 PM

If your PETKIT Pura X gives you a constant warning of "cat is approaching", Please check as following.

> Confirm whether the cat has the habit of approaching frequently

> Confirm that the device firmware version is the latest version

> Make sure no object in the security detection area at the moment

> Confirm whether the device has high-power electrical appliances nearby

> Use a brush to clean the door infrared pyro and door infrared

> If issue still exists, outreach tech support team with device SN code.

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