pura max sealing cover error

Modified on Sun, 27 Apr at 11:30 AM

Please open the upper cover of the device to confirm that there is no litter on the sealing cover of the waste bin.

Here are the steps to check sealing cover error.

1. Remove the cylinder.
2. Put the magnetic side cover back on (the device won't operate without it).
3. Pull out the waste bin.
4. Select "Clean" mode.
5. Check if the inner bucket waste drawer cover can be opened.
6. Check if the gear rotates.

Please reproduce the step-by-step instructions as shown on the tutorial video link below. Kindly reproduce it from beginning to end for us to provide the best possible solution. Please see the video link tutorial for your reference:

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article