Please open the upper cover of the device to confirm that there is no litter on the sealing cover of the waste bin.
Here are the steps to check sealing cover error.
1. Remove the cylinder.
2. Put the magnetic side cover back on (the device won't operate without it).
3. Pull out the waste bin.
4. Select "Clean" mode.
5. Check if the inner bucket waste drawer cover can be opened.
6. Check if the gear rotates.
2. Put the magnetic side cover back on (the device won't operate without it).
3. Pull out the waste bin.
4. Select "Clean" mode.
5. Check if the inner bucket waste drawer cover can be opened.
6. Check if the gear rotates.
Please reproduce the step-by-step instructions as shown on the tutorial video link below. Kindly reproduce it from beginning to end for us to provide the best possible solution. Please see the video link tutorial for your reference:
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