I was wondering how can I get the remote connection feature on my eversweet water dish to work without having to buy either a food dish or one of the cat litter boxes?
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Lazaro Iglesiasposted
6 months ago
just got an eversweet max and remote connection is not working. I have the cat litter less than 2 meters away and the app even shows that it is compatible with the remote connection. How can I make the connection happen? everything is up to date, app and version of both devices.
0 Votes
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Josu Cidposted
8 months ago
No consigo establecer la conexión remota entre Petkit Pura Max y el Petkit Eversweet 3 pro. Aparece un aviso Load Failed/Click Retray, pero no puedo establecer dicha conexión. ¿Podéis ayudarme? Mucha gracias
0 Votes
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Sandra Packmohrposted
10 months ago
Mine only connect to Bluetooth. i have the PETKIT puts Max and the PETKIT Eversweet Max. But the remote doesn’t work. I reinstall all products update the app update the products but it doesn’t work. It only says Bluetooth connected. But when I want to open the automatically water recording it says it must remote controlled by the main unit.
Hello I can't connect the device to my cell phone app, it tells me that the device doesn't have a serial number
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Renan Lingatposted
over 2 years ago
Admin
Hi Bernetta, you can still connect to it via Bluetooth.
0 Votes
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Bernetta Wilhelmposted
over 2 years ago
So you’re saying that if I only have the smart water bowl I can’t connect it to the app for notifications?
1 Votes
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Jay Gibsonposted
almost 3 years ago
Hi Renan
Thanks for responding to my message and taking time to explain it that I could understand it. Because sometimes it’s hard for me to understand things because of my learning problems.
Thanks
Jay Gibson
0 Votes
J
Jay Gibsonposted
almost 3 years ago
Hi Renan
Thanks for responding to my message and taking time to explain it that I could understand it. Because sometimes it’s hard for me to understand things because of my learning problems.
Thanks
Jay Gibson
0 Votes
R
Renan Lingatposted
almost 3 years ago
Admin
Hi Jay,
A main device which connects to your wifi is required for you to be able to remote connect to your Eversweet.
Your device connects to Eversweet via Bluetooth only. If you have PETKIT Element or a cat litter box like Pura X or Pura Max (these devices connects to your wifi), your PEKIT Element will automatically connect to these devices and you'll be able to remote connect to it.
Hi I’m Jay
I have a little 18 pound shihpoo and two cats.
I was wondering how can I get the remote connection feature on my eversweet water dish to work without having to buy either a food dish or one of the cat litter boxes?
0 Votes
13 Comments
Lazaro Iglesias posted 6 months ago
just got an eversweet max and remote connection is not working. I have the cat litter less than 2 meters away and the app even shows that it is compatible with the remote connection. How can I make the connection happen? everything is up to date, app and version of both devices.
0 Votes
Josu Cid posted 8 months ago
No consigo establecer la conexión remota entre Petkit Pura Max y el Petkit Eversweet 3 pro. Aparece un aviso Load Failed/Click Retray, pero no puedo establecer dicha conexión. ¿Podéis ayudarme? Mucha gracias
0 Votes
Sandra Packmohr posted 10 months ago
Mine only connect to Bluetooth. i have the PETKIT puts Max and the PETKIT Eversweet Max. But the remote doesn’t work. I reinstall all products update the app update the products but it doesn’t work. It only says Bluetooth connected. But when I want to open the automatically water recording it says it must remote controlled by the main unit.
Sorry my English is not good
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1 Votes
DANITA M. posted 10 months ago
How can i get this help
1 Votes
Misti Yardley posted over 1 year ago
I can't get it to automatically clean after cat gets out of it
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Диана Садулаева posted over 1 year ago
Здравствуйте, у меня получается подключить Pura max к приложению
0 Votes
Simón Lagardera posted about 2 years ago
How Connect my device ?
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Simón Lagardera posted about 2 years ago
Hello I can't connect the device to my cell phone app, it tells me that the device doesn't have a serial number
0 Votes
Renan Lingat posted over 2 years ago Admin
Hi Bernetta, you can still connect to it via Bluetooth.
0 Votes
Bernetta Wilhelm posted over 2 years ago
So you’re saying that if I only have the smart water bowl I can’t connect it to the app for notifications?
1 Votes
Jay Gibson posted almost 3 years ago
Hi Renan
Thanks for responding to my message and taking time to explain it that I could understand it. Because sometimes it’s hard for me to understand things because of my learning problems.
Thanks
Jay Gibson
0 Votes
Jay Gibson posted almost 3 years ago
Hi Renan
Thanks for responding to my message and taking time to explain it that I could understand it. Because sometimes it’s hard for me to understand things because of my learning problems.
Thanks
Jay Gibson
0 Votes
Renan Lingat posted almost 3 years ago Admin
Hi Jay,
A main device which connects to your wifi is required for you to be able to remote connect to your Eversweet.
Your device connects to Eversweet via Bluetooth only. If you have PETKIT Element or a cat litter box like Pura X or Pura Max (these devices connects to your wifi), your PEKIT Element will automatically connect to these devices and you'll be able to remote connect to it.
HTH,
Renan
2 Votes
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