feeding plan off/disabled

Posted over 1 year ago by dani cruz

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dani cruz

I just got my cat a feeder and cannot seem to be able to create a feeding plan. It says that the feeding plan has been disabled and everytime I go to add one, it does not add. 

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Layzellcaroline posted over 1 year ago

Hiya, I’m having the same problem. I’ve raised a support ticket for this so hopefully will hear something back soon. I’ll let you know if I get anywhere with it.

0 Votes

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Layzellcaroline posted over 1 year ago

Hiya, I’m having the same problem. I’ve raised a support ticket for this so hopefully will hear something back soon. I’ll let you know if I get anywhere with it.

0 Votes

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Sabina Śliwka posted about 1 year ago

Hi, I have the same problem. I can't add feeding plan. Do You found some explain for that? 

0 Votes

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Jason Meade posted 10 months ago

I was experiencing the same issue but was able to fix it. If you go to settings for your feeder (gear icon in the upper-right) then scroll all the way to the bottom, there's a firmware update option. Make sure that is up-to-date. Updating to the latest fixed this for me.

0 Votes

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Sabina Śliwka posted 10 months ago

In my application, i think, issuee fixed by itself. I updated, and went to sleep — in the morning all was good.

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