Hi, I get the message that I should replace the liquid of odor removal which I did, but message does not disappear
1 Votes
6 Comments
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R
Rhonda Reganposted
20 days ago
Ruth's fix is correct! The reset button is in a slightly different place and was easier to see. But the next screen wants you to hit reset again. But then it worked! Thanks Ruth!
0 Votes
R
Rémiposted
over 1 year ago
I have the opposite problem, message says it’s always full even when there’s no more liquid.
0 Votes
C
Clay Henryposted
about 2 years ago
I have the same issue and I tried the fix listed above and I dont see a reset, when I click the little icon, it takes me to a place to purchace more liqui?
0 Votes
S
Sabarudin Hashimposted
about 2 years ago
I have the opposite problem. It is saying it's always full. When clearly the deodorizer container is empty and liquid depleted. :(
1 Votes
R
Ruthposted
over 2 years ago
I figured out how to resolve the error message on my own. You simply click the odor icon, then on the next page, click the tiny “reset” in blue. Lol. It’s not that high tech after all. And PETKIT support never replied to my question either so they were no help.
I have the same problem! It has plenty of fluid and I even filled it up and still the error message. I wonder if it a software glitch and they need to update it or something. I submitted a ticket and am hoping they can fix it.
Hi, I get the message that I should replace the liquid of odor removal which I did, but message does not disappear
1 Votes
6 Comments
Rhonda Regan posted 20 days ago
Ruth's fix is correct! The reset button is in a slightly different place and was easier to see. But the next screen wants you to hit reset again. But then it worked! Thanks Ruth!
0 Votes
Rémi posted over 1 year ago
I have the opposite problem, message says it’s always full even when there’s no more liquid.
0 Votes
Clay Henry posted about 2 years ago
I have the same issue and I tried the fix listed above and I dont see a reset, when I click the little icon, it takes me to a place to purchace more liqui?
0 Votes
Sabarudin Hashim posted about 2 years ago
I have the opposite problem. It is saying it's always full. When clearly the deodorizer container is empty and liquid depleted. :(
1 Votes
Ruth posted over 2 years ago
I figured out how to resolve the error message on my own. You simply click the odor icon, then on the next page, click the tiny “reset” in blue. Lol. It’s not that high tech after all. And PETKIT support never replied to my question either so they were no help.
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1 Votes
Ruth posted over 2 years ago
I have the same problem! It has plenty of fluid and I even filled it up and still the error message. I wonder if it a software glitch and they need to update it or something. I submitted a ticket and am hoping they can fix it.
0 Votes
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