Figure out the problem? Mine quut worki g as well, i even replaced plug and still nothing...
0 Votes
C
Cuong Phanposted
9 months ago
The same issue, have you guys any idea to resolve this problem ?
0 Votes
S
Sarah Strong Wilsonposted
8 months ago
I just unboxed and set mine up... it won't power on & I've tried 4 different outlets...
Any advice?
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H
Hecsusposted
5 months ago
Same problem
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m
martina contieroposted
5 months ago
News?
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I
Ian Dunnposted
2 months ago
Same thing for me. I have electrical experience so tried a few things: The power brick was supplying the correct 12 volts all the way up to the main circuit board behind the display screen - I checked this up unplugging the power cable from the circuit board and confirmed 12V on the cable. As soon as the cable is plugged back into the circuit board the voltage drops to 0V. So there is a problem when an electrical load is applied. This could be 3 things:
1. Faulty Power Brick. I tried a spare 12V power brick i have and still the same problem, so it is not that (for me at least).
2. Faulty circuit board.
3. The motor is trying to turn but is stuck. Unlikely as I can't hear any strain on the motor or feel any warmth in the power brick which could happen when under stress.
My guess is '2' - faulty circuit board. This 'no power' issue appears quite common so I guess there is a general design flaw in the circuit board that causes it to fail quickly. There's not much an end user can do here as I doubt Petkit would send a replacement circuit board.
My Pura X no longer lights up, even though I plugged it in to another outlet
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6 Comments
Yo Momma posted about 1 year ago
Figure out the problem? Mine quut worki g as well, i even replaced plug and still nothing...
0 Votes
Cuong Phan posted 9 months ago
The same issue, have you guys any idea to resolve this problem ?
0 Votes
Sarah Strong Wilson posted 8 months ago
I just unboxed and set mine up... it won't power on & I've tried 4 different outlets...
Any advice?
0 Votes
Hecsus posted 5 months ago
Same problem
0 Votes
martina contiero posted 5 months ago
News?
0 Votes
Ian Dunn posted 2 months ago
Same thing for me. I have electrical experience so tried a few things: The power brick was supplying the correct 12 volts all the way up to the main circuit board behind the display screen - I checked this up unplugging the power cable from the circuit board and confirmed 12V on the cable. As soon as the cable is plugged back into the circuit board the voltage drops to 0V. So there is a problem when an electrical load is applied. This could be 3 things:
1. Faulty Power Brick. I tried a spare 12V power brick i have and still the same problem, so it is not that (for me at least).
2. Faulty circuit board.
3. The motor is trying to turn but is stuck. Unlikely as I can't hear any strain on the motor or feel any warmth in the power brick which could happen when under stress.
My guess is '2' - faulty circuit board. This 'no power' issue appears quite common so I guess there is a general design flaw in the circuit board that causes it to fail quickly. There's not much an end user can do here as I doubt Petkit would send a replacement circuit board.
0 Votes
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