Fresh element solo feeder infrared obstacle detector always ON

Posted over 1 year ago by jlmcr87

Post a topic

Un Solved

jlmcr87

Hi. I have a new petkit fresh element solo feeder. The problem is that with my surveillance camera i can see that the infrared obstacle detector is always ON all the day!

With my old feeder it only turns on a few seconds after the food came out.

But permanently on is totally innecesary!

Please fix this. Thanks for your attention.

Attachments (1)

mp4

VIDEO2023081....mp4
2.74 MB

1 Votes

3 Comments

Irvin posted 5 months ago

Same for stainless steel feeder “infinity”.

I’m worried that it’s like asking your cat to eat under a super bright blinking flashlight so closely and may have risk on health of their eye sight.

also I don’t found any explanation on what yourpmare doing with those lights, nothing on the feature seems related to it.

0 Votes

Vanessa Costa posted 6 months ago

I have this problem too with my fresh element solo. how can I turn it off?

0 Votes

Chris Kessell posted about 1 year ago

I've noticed exactly the same, the infra-red LED on my Solo feeder is flashing all the time which seems unnecessary and confuses my security camera.

0 Votes