The puramax seems to work fine, but it is not logging when my cats use it in the app. I tried deleting 1 cat's profile in hopes that it fixes it, but it did not. Help??
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PooperScooper71posted
3 months ago
Bizarrely my App suddenly started registering all 3 cats visits, length of time in the box & their weight.
I'd tried multiple times uninstalling the App, emptying the litter box & resetting it & had given up on being able to have this info but it is now working.
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Michael baymanposted
3 months ago
Having this trouble too it does not detect the cat has been in to use it and only way it cleans is when I do it thru the app manually
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PooperScooper71posted
3 months ago
Hi, did you manage to resolve this issue as I'm experiencing the same?
The puramax seems to work fine, but it is not logging when my cats use it in the app. I tried deleting 1 cat's profile in hopes that it fixes it, but it did not. Help??
0 Votes
3 Comments
PooperScooper71 posted 3 months ago
Bizarrely my App suddenly started registering all 3 cats visits, length of time in the box & their weight.
I'd tried multiple times uninstalling the App, emptying the litter box & resetting it & had given up on being able to have this info but it is now working.
0 Votes
Michael bayman posted 3 months ago
Having this trouble too it does not detect the cat has been in to use it and only way it cleans is when I do it thru the app manually
0 Votes
PooperScooper71 posted 3 months ago
Hi, did you manage to resolve this issue as I'm experiencing the same?
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