Doesn’t register my cat using the litter box

Posted 2 months ago by Gin Dudley

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Gin Dudley

We just received the litter box. It shows 0 for my cat using the box. But he’s been in there multiple times. It doesn’t self clean. Only turns over the litter when we manually request it to clean. 

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J

Janelle Ford posted 28 days ago

I had this problem but discovered that it will not weigh when it's in carpet. Put cardboard or something underneath the litter box. Tap the ok button twice to reset. It will fix the problem :)

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