I have been using PETKIT cat litter boxes for years and have always been satisfied with their performance. However, this year I encountered an issue with the odor removal device. It consistently displays a “not installed” error, even though it is properly in place.
I have tried basic troubleshooting, but the issue persists. Could you please advise on possible solutions or provide further assistance?
Dear PETKIT Support Team,
I have been using PETKIT cat litter boxes for years and have always been satisfied with their performance. However, this year I encountered an issue with the odor removal device. It consistently displays a “not installed” error, even though it is properly in place.
I have tried basic troubleshooting, but the issue persists. Could you please advise on possible solutions or provide further assistance?
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